Maintain – A Comprehensive Plan to Keep Your Equipment Properly Functioning
Guaranteeing Functionality
Your data center equipment is only valuable only as long as it is properly functioning. A combination of personalized training and a comprehensive maintenance program can help guarantee the functionality that you will need for an effective IT department. Some of the benefits of a maintenance program through Great Lakes Computer include reduced annual costs, increased equipment support and the flexibility of remote and/or on site assistance. For instance, by helping to review your annual maintenance cost s, we can determine if you are getting the coverage that you need or overpaying for support that you won't use. In addition, resources such as break/fix inventory can help your engineers to support their datacenter equipment and a combination of onsite and remote assistance can help to supplement your current IT support structure.
Understanding Your Maintenance Costs
The combination of a new equipment warranty and additional maintenance can lead to massive support costs for your data center equipment. Great Lakes Computer engineers and technical sales representatives can help you understand what your annual maintenance expenses are and whether they are necessary – basically, checking to make sure you aren’t paying for coverage that you’re not going to use. A manufacturer warranty can provide unnecessary coverage at a premium price, so as an affordable alternative we provide third party maintenance for your equipment at greatly reduced overall costs. Our goal is to make sure that when it comes to your equipment, you have peace of mind without breaking the bank.
Onsite and Remote Maintenance
Protecting your IT equipment is a top priority, and through a combination of onsite and remote maintenance options Great Lakes Computer can provide all the additional support that your organization needs. In addition to being flexible location-wise, there is additional flexibility when it comes to how often the maintenance is required. For instance, additional maintenance can be performed on a project basis during new equipment installation and configuration, or if your company needs long term support, there are options for monthly onsite or remote access support. In addition, Great Lakes Computer has an in-house multi-million dollar inventory of over 70,000 technology products, encompassing all of the major equipment manufacturers including Cisco, Dell, HP, Juniper, IBM and SUN, for quick delivery of spare parts if your company chooses to handle their own maintenance.
Third Party and OEM Maintenance
When considering your support and maintenance options you need to look for reliable service while working to stay within budget. This can be challenging, but when it comes to evaluating operating system and hardware support, you have options. The two major options are typically manufacturer (or OEM) maintenance or third party maintenance providers. With a flexibility not found with other companies, Great Lakes Computer can help you accomplish both of these options by working directly with both manufacturers (OEMs) and third party providers. For manufacturer maintenance, we offer various levels of support based on what equipment you have and what your internal support requirements are to ensure you have the correct level of support for you. For third party maintenance, we offer national coverage while maintaining consistent service standards that puts your specific needs first. As a result, we can offer an all-encompassing maintenance plan, as well as helping you save 30% or more on your annual maintenance expenses.