Great Lakes Computer offers assistance in developing the most appropriate configuration for the needs of our customers at no additional charge. We will work with software developers and vendors if required to accurately configure the systems. Great Lakes uses the same tools that are used by the IBM systems architects to ensure accurate, supported configurations that will provide the best performance possible. Our configurations are checked by IBM’s automated tools, by our trained in-house engineers, and by the engineers in our distribution channel to ensure accuracy. Our pre-sales engineers are always available to discuss your system needs one-on-one over the phone, or face-to-face when appropriate.