Manage support agreements and licenses to keep your business operating efficiently.
Along with the hardware and software that keep your business running, come a wealth of licenses, support agreements, renewal terms, and maintenance records that need managing. There are good reasons to maintain and track these licenses and agreements. Cost is one. It is not unusual for an organization to pay for services and licenses on equipment or software it no longer uses. Jeopardizing the safety and security of company records by lapsing on protective software is another.
But managing the support agreement, licenses, and renewal terms of your hardware and software can be overwhelming. Great Lakes Computer will proactively manage your licensing and administration and warranty processes. We have experience with a number of vendors and licenses. This list is a sampling of the new manufacturers and support services we partner with to provide a single point of contact for the tracking, notification, and renewal of your hardware and software.
Software and Licensing Support:
| Citrix |
EMC Legato |
IBM (Including Tivoli |
| Microsoft |
Platespin |
Red Hat |
| Symantec (Including Veritas) |
VMWare |
|
EVALUATION AND INVENTORY
Our evaluation includes an analysis of your licenses and service agreements to ensure they are current and relevant. We evaluate and recommend bundled or individual expiration and renewal terms, based on your needs and objectives. We also review your purchase histories from the manufacturers, vendors, and service representatives with which you work. The review includes updating contact information, contract numbers, and serial numbers for hardware support agreements.
We supply clients with an electronic or print report that includes:
Detailed Inventory AnalysisTM equipment type, age, and model; warranty status; firmware and code levels; expiration; and residual value.
Environment Summary InformationTM total counts by model, code levels, age, and warranty status; and simplified inventory list sorted by warranty.
PORTFOLIO MANAGEMENT
Customer portfolios include a master list of your licenses and service agreements are reviewed regularly by your Great Lakes Computer representative, so that updates, renewals, and terminations can be made proactively. We also meet periodically with you to review licenses and agreements and evaluate service levels and ongoing future needs. Portfolios are automatically updated as equipment, hardware, and software are purchased or retired.
Contact your Great Lakes Computer Account Executive today @ 1.800.488.2587
