Technical Services

Coverage

We offer services in most metropolitan areas. For questions regarding coverage in your area, please contact one of our reps.

Services We Offer

On-Site Services

On-site installations, implementations and upgrades are available within the continental United States.

Server Installation

Dell PowerEdge, HP ProLiant, HP Integrity, HP 9000, HP Alpha, DEC VAX, IBM SystemX, IBM SystemP, and SUN.

Network Installation & Configuration

Juniper, Cisco, and HP ProCurve.

Storage Services

• SAN design and implementation.
• IBM DS4000, DS5000, DS6000, DS8000 Series
• IBM DS3000 Series
• HP Enterprise Virtual Array (EVA)
• Enterprise Module Array (EMA).
• EMC
• RAID Arrays: Driver Installation, RAID array partitions, Formatting drive partitions

Repair Services

Great Lakes Computer offers break & fix services on most equipment. There is a 1-hour minimum diagnostic & repair fee.

Software Installation

Service charges apply to where a customer has requested the loading of software that is over and above the basic operating system installation.

Remote Consultation Services

Great Lakes Computer offers remote technical assistance to facilitate the set up of a system upon arrival at the client's location. The initial 30-minutes of technical consultation is complementary for a client, an additional benefit of doing business with GLC.

Equipment Audits

This includes testing and itemized audited reports of the components identified during the breakdown process.