« Back to Customer Reviews

Customer in Crisis

"I wanted to let you know how much I appreciate the efforts of your sales rep for his outstanding performance when my customer was in crisis. As a fellow manager, we always hear when one of our team members does something wrong, well today I needed to express what someone did right!

I’m sure you know but in today’s marketplace, we are all looking for value and differentiators that make our companies more attractive to potential customers. The prompt response and care with which your company handled this case is one of those differentiators, and you have my permission to use this response in any marketing materials you produce.

Every company says they backup their equipment with good service. Great Lakes Computer has proved that to be true. Your efforts made a difference with my customer and in turn with the business relationship we have with Great Lakes. I look forward to doing more business with GLC as I need to source equipment."

– Illinois