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Another Win-Win Story
"We have been purchasing refurb server equipment for a number of years now with minimal issues. It has saved us untold amounts of money.
Great Lakes is very good about stocking spares and equipment, so if we need an RMA or whatever for a newly received part, they typically have one and can turn it around either on the same day or in one day (depending on the part).
A key piece of our strategy is to "globalize" IT to become more streamlined and standardized around the world. The manager of server engineering just stopped by my office to tell me how much Great Lakes helped us with one of the initial implementations of our global Active Directory project. This project will require standardized HP ProLiant hardware and configuration images for the critical Domain Controllers that will be installed in our international affiliates. Your team was able to configure systems with our standard image and ship them to the proper locations within a week. The first one recently arrived "in country" and our team there was able to simply take the system out of the box and plug it in - and it's working as expected.
As a result of this process, our team no longer has to worry about international shipping hassles, the affiliate teams don't have to go through the approval/ordering/acquisition processes for the hardware and we don't have to walk them through the configuration process (eliminating the potential mistakes). We're also saving approximately $2K/system in acquisition costs compared to what our affiliates would have to pay.
This is the type of partnership we like to see with our vendors because it creates a "win-win" for everybody involved. Thank you to the Great Lakes team!"