Refurbished and End of Life Product Share

« Back to Case Studies

Refurbished and End of Life Product

Industry: IBM Business Partners / Resellers

Product: IBM

Solution: Refurbished and End-of-life Product

 

Problem:
Business partners buy their products from the manufacturer’s distribution channels and often run into issues when products go end-of-life or distributors are out of stock. The choice for the business partner is to either offer their customer an upgrade, or find the product in the market. Some customers will choose the option to upgrade, but many elect to stay with their current systems for a variety of business reasons.


Action:
Great Lakes Computer addressed the business partner’s needs through:

  • Extensive inventory of current and end-of-life IBM systems and parts.
  • Aggressively priced products because of industry product knowledge and inventory buying power.
  • Technical expertise to assist the business partner in configuration of systems and the ability to recommend alternatives to meet the customer’s needs.

Result:
The customer received these benefits from Great Lakes Computer:

  • Availability of product when needed from an extensive inventory of new and end-of-life servers and options.
  • Pricing which allows business partners to operate profitably.
  • Technical expertise that covers a broad spectrum of IBM products, including pSeries, xSeries, and TotalStorage.
« Back to Case Studies