Banking Industry - Lower Cost Alternative

Problem: The customer was looking to add Cisco 2960 48-port 10/100 switches to their existing network for desktop connectivity. The overall IT budget was struggling with the repeated cost of buying these switches new.
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Technical Support and Refurbished Equipment

Problem: Technical Support, Consultation and Refurbished Equipment
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Support for Legacy Systems

Problem: The customer had been a long term user of AlphaServers running Open VMS. As their standard server models were discontinued by the manufacturer, they continually encountered several challenges in dealing directly with HP.
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Spare Parts and Lower Maintenance Cost

Problem: The customer initially purchased from Great Lakes Computer to save money on maintenance costs by buying spare parts to self-maintain their hardware
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Refurbished and End of Life Product

Problem: Business partners buy their products from the manufacturer’s distribution channels and often run into issues when products go end-of-life or distributors are out of stock. The choice for the business partner is to either offer their customer an upgrade, or find the product in the market. Some customers will choose the option to upgrade, but many elect to stay with their current systems for a variety of business reasons.
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Next Day SAN Delivery

Problem: The customer’s Medical Application provider had several engineers flying in the next day for a major software and hardware implementation. Due to personnel turnover, the hospital IT staff assumed the application provider was going to supply the necessary hardware. When the hospital IT staff became aware of the oversight, they had less than 24 hours to have the hardware delivered. With no one else able to deliver on time, they contacted Great Lakes Computer.
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Refurbished Product and Trade In

Problem: The customer had legacy systems that went end-of-life several years ago. In addition, the model the customer owned was having repeated memory issues. These systems were housed in a remote disaster recovery site in Chicago. The IT staff was located on the West Coast, with no expertise in Chicago to trouble shoot and repair ongoing issues.
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Asset Exchange and Month-to-Month Rental

Problem: The customer was in the middle of a data center consolidation project, needing to duplicate their systems and applications exactly in their new data center. This created several problems for the manufacturer.
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